Shipping policy
Each Everpressed order is custom-made, so please allow the processing time listed on the individual product page before your order ships.
Once your order ships, you'll receive a shipping confirmation email with tracking information when available.
Shipping Address
Please make sure your shipping address is correct before completing your purchase. Everpressed is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an address error immediately after placing your order, contact us at hello@everpressedco.com as soon as possible. We will do our best to help, but changes cannot be guaranteed once an order has entered production or shipped.
Delayed or Lost Packages
Once an order has been shipped, delivery is handled by the selected carrier. If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If your package is significantly delayed or appears to be lost in transit, contact us and we'll help determine the appropriate next steps.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery at hello@everpressedco.com and include photos of the damaged product and packaging.
Please keep the original packaging until the issue has been resolved.